Terrence walked our spiral staircase twice before the truck ever backed in, and the grand came down it without a single scuff on the newel post.
Harlan PruittRed Bank · Google
Reserve Your Piano’s Move Date
$175 deposit, fully refundable if your move shifts 72+ hours out — ice-storm reschedules included
One flat number by piano type, confirmed after Denise walks the stairs and doorways with you
Terrence or Yolanda leads your rigging crew start to finish, not a rotating crew each visit
6 Reasons Hamilton County Trusts Shoffner Piano Movers With the Piano
The Owner Spent Twelve Years Inside the Instrument Before He Ever Moved One
Walter Shoffner rebuilt pianos on a workbench for over a decade before he started Shoffner Piano Movers in 2013, and he still takes the grand and concert grand rigging jobs himself when a spiral staircase or a Lookout Mountain driveway is involved.
Eleven People, Six Trucks, Nobody Rented for the Day
Every rigger on our trucks is a direct hire we trained ourselves — no day-labor crew gets added to your move because we’re short-handed that week.
The Paperwork’s Already on File, Not Promised Later
Our Tennessee household goods registration and federal DOT and MC authority are on file before you ask — the certificate of insurance goes out the same day, not after the truck’s already loaded.
One Flat Number by Piano Type, Before the Straps Go On
Denise Callahan builds a written, not-to-exceed quote off a phone walkthrough or photos you send over — upright, baby grand, grand, or concert grand each has its own band, and that’s the number you pay.
Humidity and a Hard Freeze Both Get Planned Around
A Tennessee River summer is hard on a soundboard, and a January freeze-thaw swing does the same kind of damage from the other direction — pianos get padded, crated, and staged with both in mind, not just wrapped like a dresser.
Your Wedding or Recital Sets the Schedule, Not Our Route
Yolanda Briggs builds the load-in and load-out around your rehearsal, service, or curtain time — venue moves in Chattanooga get scheduled to the event, not squeezed between two other jobs on the truck’s route.
Every Piano Move We Take On Across Chattanooga
Local Piano Moving
Flat-rate crews across Chattanooga and Hamilton County, piano boards and ramps standard on every truck — never a rented van.
Learn more →Long-Distance Piano Moving
Nashville, Knoxville, Atlanta, Huntsville — one crew loads it, drives it, and sets it down, no handoff partway there.
Learn more →Apartment & Walk-Up Piano Moving
North Shore staircases and tight walk-ups measured before move day, not guessed at from the curb.
Learn more →Event & Venue Piano Moving
Weddings, churches, schools, concert halls — Yolanda builds the load-in around your rehearsal or service time, not our route.
Learn more →Piano Prep, Crating & Humidity Protection
Padding, crating, and humidity protection priced by piano type, not by the hour it takes to wrap it.
Learn more →Piano Storage
Climate-controlled storage that keeps a soundboard stable through a Tennessee summer or a hard winter freeze.
Learn more →What Chattanooga Homeowners Say After the Piano’s Actually Off the Truck
Posted the way Hamilton County customers actually wrote them — we don’t touch a word before it goes up.
Our upright went to Nashville and back for a family estate split, and it came off the second truck sounding exactly like it did before either drive.
Selena MarshOoltewah · Google
Yolanda had the church’s piano off the stage and back before the Saturday rehearsal even started — nobody in the wedding party knew it had moved.
Corbin AshworthSignal Mountain · Google
They crated the baby grand for storage during our renovation and it sat six weeks climate-controlled — it came out perfectly in tune for how long it waited.
Petra LindqvistCollegedale · Google
Why Chattanooga Books Shoffner Piano Movers Over a General Moving Crew
| Shoffner Piano Movers | Other Movers | |
|---|---|---|
| Riggers who’ve had a piano apart on a workbench, not just movers who lift heavy things | ||
| Piano boards, skids, and ramps standard on every truck — never a rented cargo van | ||
| One flat number by piano type, in writing, before the deposit is charged | ||
| $175 refundable deposit — full refund if your date shifts 72+ hours out | ||
| Same crew chief from the first phone call to the final setdown | ||
| Tennessee household goods registration and federal DOT/MC authority on file | ||
| $1M cargo coverage on every piano we move, certificate on request | ||
| No fuel, mileage, or humidity-season surcharge anywhere in Hamilton County |
One Shop on Amnicola Highway, Every Piano in Hamilton County Within Reach
Based in Chattanooga, Shoffner Piano Movers rigs pianos across Chattanooga Metro / Hamilton County — including East Ridge, Red Bank, Signal Mountain, Soddy-Daisy — the same six trucks and eleven-person crew, wherever the bench ends up.
Every Rigger Trains on Boards and Skids Before Running a Job Solo
Terrence Wade keeps every new hire shadowing rigging jobs until they can handle the boards, skids, and stair straps without him standing over their shoulder, so nobody in Chattanooga is the first piano someone learns on.
Denise Doesn’t Price a Grand Off a Phone Guess
Denise Callahan confirms the piano type, the stairs, and the doorway width — by photo, video, or a walkthrough — before a written number goes out, instead of guessing a flat rate off a room count.
Licensed, Insured, and On the Record
Tennessee Household Goods Registration on File
Federal US DOT & MC Authority on File
$1M Cargo Coverage on Every Piano
11-Person Crew, Every Rigger a Direct Employee
What Chattanooga Families Ask Before Booking a Piano Move, Answered
What happens after I request a quote for a piano move in Chattanooga?▾
Denise Callahan builds your written quote after a short call or a few photos of the piano and the stairs or doorway involved, and she confirms building or venue access before a truck ever goes on the schedule. Our open slots for grand and upright jobs alike tend to fill two to three weeks out, so an early call protects the date you want.
What actually sets the number on my written quote?▾
The type of piano, not a clock or a guess — figure $225 to $375 for an upright or console, $425 to $625 for a baby grand, $625 to $875 for a full grand, and $875 to $1,350 for a concert grand. Long-haul routes fold mileage into that same piano-type scale, and once Denise writes the number down it stays fixed regardless of what the staircase turns out to look like on move day.
Does Walter Shoffner still handle jobs personally?▾
He does, especially anything with a grand or concert grand involved. Walter spent twelve years rebuilding pianos before he ever moved one, and he still takes the spiral-staircase and steep Lookout Mountain driveway jobs himself rather than handing every hard rigging call off to someone else.
Is Shoffner Piano Movers licensed for long-distance hauls, or only jobs around Chattanooga?▾
Both. Local jobs across Chattanooga and every Hamilton County suburb we cover run on our Tennessee household goods mover registration, and our regular hauls up to Nashville and Knoxville or down to Atlanta and Huntsville run on our federal US DOT and MC authority on file. Either way you get the same crew, the same trucks, and the same $1M in cargo coverage.
Does Chattanooga’s climate affect how my piano gets handled?▾
It does. River-valley humidity here is hard on a soundboard and tuning pins if a piano sits too long in a garage, and a hard freeze-thaw night can do the same kind of damage from the other direction — so Terrence Wade and Yolanda Briggs pad, wrap, and stage every piano the same careful way no matter the season, and our storage stays climate-controlled for exactly that reason.
We booked a date and now need to bump it back a week — is the deposit gone?▾
Not at all. The $175 was always a hold against your final invoice, never money paid on top of the job, so nothing is lost just because a date changes. Reach Denise at least 72 hours out and the whole amount carries forward untouched; wait past that window and she’ll sort out something reasonable based on how much notice the crew actually got.
What Doesn’t Change Once You’ve Booked in Chattanooga
Every rigger on this crew is someone Walter hired and trained himself — no borrowed labor shows up on your truck
Your flat rate is on paper before the piano leaves the house, and it’s the same number when the truck backs up to the new one
Ice storms and hard-freeze weeks move your date at no charge — your $175 deposit moves with it
Reviews post exactly as customers write them, five stars or otherwise
Visit the Chattanooga Shop
You’ll find us on Amnicola Highway along the Tennessee River — stop in to see the rigging trucks and piano boards, or call ahead first.
Shoffner Piano Movers
3210 Amnicola Hwy, Chattanooga, TN 37406
(888) 278-9005
Mon-Sat 8am-7pm, Sun by appointment